If you require further information, don’t hesitate to get in touch with a member of our hotel staff!
### What type of resort is Canto del Sol? Canto del Sol is designed for families, friends, groups, couples, and singles seeking a full-service resort. It is not a ‘mega-resort’, but rather a low-rise, beachfront property with a dedicated staff that retains the traditional feel of Puerto Vallarta. Guests can be active and entertained, or choose to relax and enjoy the sun, food, and spirits.
### Is there a kid’s pool? Yes! Our kid’s pool is adjacent to the adult pool, and is a fun, safe place for children.
### What are the rates for children? We typically offer a special rate for children, depending on the season and the children’s age. However, we often feature promotions where children can stay at the resort for free!
### Are drinks only included with meals? Canto del Sol is a completely ALL-INCLUSIVE resort, which means that there are no additional charges at any time for drinks. This includes tequila, brandy, vodka, gin, rum, whiskey, draft beer, table wine, cocktails, juices, and soft drinks. Bar service is available from 10:00 a.m. to 12:00 a.m. daily.
### Is the food at the snack bars included? Yes, along with an all-you-can-eat buffet for breakfast, lunch, and dinner and at our specialty restaurants.
### What is the dress code for the restaurants? The main restaurant is casual and comfortable; men are required to wear shorts and shoes, and women must wear shoes and a cover-up over swimsuits.
### Is room service available? We only have room service for the rooms of the Luxury Section 24Hrs at no cost.
### Is there laundry service at the resort? Yes, we offer laundry service at an additional cost.
### Is there Internet service at the resort? Absolutely. All accommodations offer free high-speed Internet access, and a business center available for our guests.
### How is the food? We are particularly proud of the delicious food here at the resort – and we offer a large variety of cuisines. There are three distinctly themed restaurants for dinner, one buffet style restaurant for breakfast, lunch and dinner, as well as a snack bar with seasonal, regional, and international choices.
### Is there a spa or health club? Canto del Sol does not have a designated spa, but massages and facials are available at very reasonable prices in a designated spa area. Guests may also take advantage of the fully equipped gym and steam room.
### What is not included in the all-inclusive program? Food, beverages and entertainment are included; however, certain services, such as phone calls, upgrades, and parking fees are not included in the rate.
### Canto del Sol is a smoking hotel? Because government regulations, in Canto del Sol smoking is not allowed only in specific areas for smokers.